Last Update 04/04/2026

PRIVACY POLICY

We at XM AI LLC respect your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you access our website, use our services, or interact with us.

By using our website or services, you agree to the terms of this Privacy Policy.

NO SALE OF PERSONAL INFORMATION

XM AI LLC does not sell, rent, or trade your personal information to any third parties.

All data collected is used solely for:

• Providing services

• Improving user experience

• Internal business operations

INFORMATION WE COLLECT

We may collect personal information such as:

• Name

• Email address

• Phone number

• Address

• Payment details (processed securely through third-party providers)

We may also collect non-personal data such as IP address, browser type, and usage data.

HOW WE USE YOUR INFORMATION

We use your information to:

• Provide and deliver services

• Communicate with you

• Send updates, reminders, and support messages

• Improve our services and user experience

• Send marketing communications (only if you have opted in)

THIRD-PARTY DATA PROCESSING

We may share your information with trusted third-party service providers strictly for operational purposes, including:

• CRM systems (such as GoHighLevel)

• Payment processors (such as Stripe, PayPal, Intuit)

• Communication platforms (SMS, email providers)

• Hosting and analytics providers

These providers:

• Are contractually obligated to protect your data

• Cannot sell or use your data for their own marketing

• Only process data on our behalf

This does not constitute a sale of your personal information.

SMS/TEXT MESSAGE COMMUNICATION (A2P 10DLC COMPLIANT)

By providing your phone number and opting in, you consent to receive text messages from XM AI LLC, which may include:

• Appointment reminders

• Customer service notifications

• Account updates

• Marketing and promotional messages (only if explicitly consented)

Consent is not a condition of purchase.

Message and data rates may apply. Message frequency varies.

You may opt out at any time by replying:

• STOP to unsubscribe

• HELP for assistance

TEXT MESSAGE DATA PRIVACY

We respect your privacy and protect your mobile data.

• No mobile information will be sold, rented, or shared with third parties for marketing purposes

• SMS opt-in data and consent will not be shared with any third parties

• Data may only be shared with messaging providers strictly to deliver services

Your information is used only to communicate with you regarding requested services.

DATA SECURITY

We implement appropriate security measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

DATA RETENTION

We retain your data only as long as necessary to provide services or comply with legal obligations. You may request deletion of your data at any time.

YOUR RIGHTS

You have the right to:

• Access your personal data

• Request corrections

• Request deletion

• Opt out of communications

To exercise your rights, contact us at:
📧 [email protected]

COOKIES AND TRACKING

We may use cookies and similar technologies to improve user experience and analyze website performance.

THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

CHILDREN’S PRIVACY

We do not knowingly collect information from children under 13.

CHANGES TO THIS POLICY

We may update this Privacy Policy at any time. Changes will be posted on this page.

CONTACT INFORMATION

If you have any questions about this Privacy Policy, contact us at:

📧 [email protected]